Introduction
Last updated: January 15, 2025
Welcome to ChickenCross ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game application ChickenCross and related services (collectively, the "Game").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Game.
Information We Collect
We may collect several types of information from and about users of our Game, including:
Personal Information
When you use our Game, we may collect certain personal information that can be used to identify you, such as:
- Name and email address (when you create an account or contact us)
- User-generated content (such as custom levels you create)
- Game progress and achievement data
- Device information (device type, operating system, IP address)
- Purchase information (if you make in-app purchases)
Non-Personal Information
We may also collect non-personal information about how you interact with our Game, including:
- Game statistics (levels completed, scores, time played)
- Gameplay behavior and patterns
- Feature usage data
- Technical data about your device and connection
How We Use Your Information
We use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our Game
- Create and manage your game account
- Process and complete transactions
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Understand how users interact with our Game
- Develop new features and functionality
- Prevent fraud and abuse of our services
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following situations:
Third-Party Service Providers
We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf. These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Game of any change in ownership or uses of your personal information.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Data Security
The security of your personal information is important to us. We employ a variety of security measures to maintain the safety of your personal information when you use our Game. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Data encryption in transit and at rest
- Regular security assessments
- Access controls and authentication mechanisms
- Regular security updates and patches
- Staff training on data protection practices
Children's Privacy
Our Game is designed to be appropriate for users of all ages, including children. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us immediately at [email protected], and we will take steps to remove such information.
For users under 13, we take additional measures to protect their privacy:
- We collect only the minimum amount of information necessary to provide the Game's functionality
- We do not allow children to share personal information publicly
- Parental controls are available in the Family Edition of our Game
- We do not use children's data for behavioral advertising
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request copies of your personal information we hold.
- Correction: You can ask us to correct inaccurate or incomplete information.
- Deletion: You can ask us to delete your personal information in certain circumstances.
- Restriction: You can ask us to restrict the processing of your information in certain circumstances.
- Data Portability: You can ask us to transfer your information to another organization or directly to you.
- Objection: You can object to our processing of your information in certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe in accordance with applicable laws.
Cookies and Similar Technologies
Our Game may use cookies and similar tracking technologies to collect information about your interactions with our services. Cookies are small data files that are placed on your device when you use the Game.
We use these technologies to:
- Remember your preferences and settings
- Understand how you interact with our Game
- Improve your user experience
- Deliver relevant content and features
You can control cookie settings through your browser or device settings. However, disabling cookies may limit your ability to use some features of our Game.
International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that it is treated in accordance with this Privacy Policy. These safeguards include implementing standard contractual clauses approved by relevant regulatory authorities and relying on adequacy decisions where applicable.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NapoliSoft
Via Toledo 305, 80134 Napoli, Italia
Email: [email protected]
Phone: +39 081 220 3344